The Customer’s Perspective: A Dozen Ways to Get Better Service

[print_link] The Customer’s Perspective: A Dozen Ways to Get Better Service By Brad Cleveland Put yourself in your customers’ shoes… and shape your services accordingly I am often asked – both by individuals and journalists who write for consumer-oriented publications – what consumers can do to get better service when interacting with organizations. The following are the usual tips we … Continue reading The Customer’s Perspective: A Dozen Ways to Get Better Service