The Customer’s Perspective: A Dozen Ways to Get Better Service
[print_link] The Customer’s Perspective: A Dozen Ways to Get Better Service By Brad Cleveland Put yourself in your customers’ shoes… and shape your services accordingly I am often asked – both by individuals and journalists who write for consumer-oriented publications – what consumers can do to get better service when interacting with organizations. The following are the usual tips we … Continue reading The Customer’s Perspective: A Dozen Ways to Get Better Service
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