Here’s a number that should encourage all of us to take another look at our mobile customer service strategy. 1.4 Billion smartphone shipments expected in 2015, representing a 12.2% year-on-year growth rate. Source: IDC
The Edge of Service® – Insights to Elevate Customer Experience
A Must-Read Newsletter on the Trends, Strategies, and Innovations Shaping Service Delivery. Subscribe to get notified.