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From Contact Center to “Insight Center”

From Contact Center to “Insight Center”

Apr 28, 2022 | Call Center, Contact Center, Customer Experience, Customer Relationships, Customer Service, Leadership

Lutron, a global electronics company, is a major player in the Internet of things (Iot) and connected home markets. Products include control systems for lighting, ceiling fans, shading and others, which can be controlled from smartphones, voice assistants (such as...
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