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TEDx Talk: Thriving in an Always-on World

TEDx Talk: Thriving in an Always-on World

Sep 7, 2018 | Call Center, Contact Center, Customer Service, Leadership, Mobile, Social Media, Videos

September is in full swing and for many of us that means the beginning of another busy season. How do you stay connected with family, friends, co-workers and clients without being a slave to your smartphone? Is being “always connected” a blessing or a...

Always Connected: Blessing or Curse? (Brad’s TEDx Talk)

Sep 13, 2017 | Call Center, Contact Center, Customer Access Strategy, Customer Service, Social Media, Videos

Is being “always connected” a blessing or a curse? Are you in charge or a slave to your smartphone? This TEDx Talk covers three principles that can help you survive and thrive in an always-on world.
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