Does Service Impact Stock Price?

Yep. Over a seven year period, the S&P 500 Index gained 51.5%. According to Watermark Consulting, customer experience leaders enjoyed a stock increase 77.7%. And laggards? They saw a drop of 2.5%. Follow Watermark Consulting for updates. Or in any country or market, hire some business interns to do a correlation between Net Promoter Score (NPS) or other service rankings …

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