Here’s a number that should encourage all of us to take another look at our mobile customer service 
strategy.
1.4 Billion smartphone shipments expected in 2015, representing a 12.2% year-on-year growth rate.
Source: IDC
How’s Your Mobile Customer Support?
Search
Categories:
- AI (7 posts)
- Call Center (656 posts)
- Contact Center (663 posts)
- Customer Access Strategy (126 posts)
- Customer Experience (332 posts)
- Customer Relationships (271 posts)
- Customer Service (630 posts)
- Customer Surveys (32 posts)
- Leadership (477 posts)
- LinkedIn Learning (94 posts)
- Mobile (34 posts)
- Multi-channel Support (73 posts)
- Organization and Culture (164 posts)
- Organnization and Culture (1 posts)
- Podcasts (23 posts)
- Quality Management (78 posts)
- Research/Statistics (58 posts)
- Self-service (14 posts)
- Social Media (31 posts)
- The Edge of Service (35 posts)
- Uncategorized (16 posts)
- Videos (177 posts)
- Workforce Management (108 posts)
0 Comments