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← A Dozen Ways to Cultivate Customer Relationships (eCornell) Reports Must Tell the Truth →

Do You Hire for Skills or Affinity for Service?

November 8, 2013

This entry was posted in Call Center, Contact Center, Customer Service, Videos and tagged Brad Cleveland, Call Center, Call Center Management On Fast Forward, Contact Center, customer relationships, Customer Service, strategy, support center by Brad Cleveland. Bookmark the permalink.
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