The Leadership Secret to Effective Coaching

In the most engaged teams I’ve seen, there are solid coaching principles at work. But the ultimate leadership secret is to approach training, coaching and performance standards as opportunities to empower your employees to coach themselves.

Learn more about how to encourage self-coaching in this video “Coaching for Improved Performance” from my LinkedIn Learning course Customer Service: Motivating Your Team.

Coaching for improved performance from Customer Service: Motivating Your Team by Brad Cleveland

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