How do organizations get started in delivering services through social channels? It’s a pretty simple formula: Listen, learn and dialogue.
This podcast is also available as an article: /resources/articles/customer-service-through-social-channels/
How do organizations get started in delivering services through social channels? It’s a pretty simple formula: Listen, learn and dialogue.
This podcast is also available as an article: /resources/articles/customer-service-through-social-channels/