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Monthly Archives: October 2012

What Leaders Should Know About Call Centers

October 9, 2012

Brad identifies what leaders should know about contact centers, and provides tips for acquiring this understanding.

https://brad-cleveland-public.s3.amazonaws.com/What-leaders-should-know-about-call-centers-Cleveland-062812-Q4.mp3

Podcast: Download (Duration: 6:24 — 4.4MB)

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