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← The Edge of Service® Newsletter, Issue 13: Statistics Behind a Service Revolution Helping Customers Serve Themselves →

Celebrating 30 Years of Contact Centers

October 6, 2015

Here’s a short (four-minute) video Brad and the ICMI team developed that shows how service has evolved over the past three decades.

This entry was posted in Call Center, Contact Center, Customer Experience, Customer Service, Videos and tagged Brad Cleveland, Call Center, Contact Center, customer experience, Customer Service, ICMI by Brad Cleveland. Bookmark the permalink.

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