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← Shaping Your Mobile Customer Service Strategy Forecasting and Staffing for New Channels →

Today’s Contact Center – The Internal Engine that Engages Social Communities

April 8, 2014

This entry was posted in Call Center, Contact Center, Customer Access Strategy, Customer Experience, Customer Service, Leadership, Social Media, Videos and tagged Brad Cleveland, Call Center, Contact Center, customer access, customer experience, Customer Service, leadership, Social Media by Brad Cleveland. Bookmark the permalink.
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