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← The New Era of Customer Relationships: Are You Ready? The Measures Every Contact Center (Call Center) Should Have →

Trends We are Watching: Call Centers are in a Growth Mode

September 13, 2011

Call centers (contact centers) are growing. Here are a few samples of recent news stories:

WLBZ2, Maine: http://tinyurl.com/3lcf93c

Times and Transcript, New Brunswick:  http://tinyurl.com/3dnfm4r

ABC News: http://abcnews.go.com/WNT/video/jobs-call-centers-back-us-14243481

This entry was posted in Contact Center and tagged Brad Cleveland, Call Center, Customer Service by Brad Cleveland. Bookmark the permalink.
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