Using Strategy to Guide Decisions and Direction

Organizations that consistently use their strategies to help guide decisions tend to go from strength to strength. They make better decisions and then have a better read on how well those decisions ultimately support their vision. How can you best use your strategy to guide decisions and direction? I have found four best practices that can help.

Explore these best practices in the video below from my LinkedIn Learning Course “Customer Service Strategy.”

Using strategy to guide decisions and direction from Customer Service Strategy by Brad Cleveland

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